Marks & Spencer (M&S) has come a long way from the Penny Bazaar stall opened by Michael Marks in Leeds Kirkgate Market back in 1884. Today, we sell quality products at great value to 33 million customers through our 900 stores in the United Kingdom. The M&S brand is internationally recognized, with an additional 460 stores across 58 territories in Europe, Asia and the Middle East. And more than 7 million registered users do their online shopping through M&S.com.
To ensure we’re putting customers at the heart of our business, it’s really important that we’re agile and responsive. Three years ago, we embarked on a new journey to find the right technology tools to support a new business culture—modern, agile, connected and collaborative—that’s defined by a digital mindset.